Product Information

This section of our Help Center is under construction - you'll see more articles appear here in the coming weeks. For now, check out the product pages and How To section for product FAQs and guidance.

Articles

When does my product expire?

In general the expiration is 18 months from delivery and 12 months after being opened. If you have questions about a specific product that you purchased, reach out to us at [email protected] with your product name and lot number, and we can look u

My products arrived when it was very hot/cold outside. Are they still okay?

Great question! Sometimes your product can arrive very hot or cold during extreme temperature spells in the summer or winter. Rest assured that all of our products are formulated to remain stable in a range of temperatures. You wouldn't want to store

How should I store my product?

Keep products out of extreme heat, direct sunlight or refrigerated environments when storing them.

Can I use your products if I'm pregnant?

If you are an expectant mother, you should discuss your skincare products and routines with your trusted physician. In general, it is recommended that pregnant women avoid vitamin A, essential oils and caffeine, metabolism stimulating treatments, and

What products are best for reducing pores and pore size?

Dr Rajani has many videos on pores and pore size you may enjoy. Check out his YouTube channel to learn more: youtube.com/user/RajaniMDskincare. Beyond these it may be best to get a medical consult where a professional can review your specific concern

Can I use your products if I have sensitive skin?

While we formulate our products to be as gentle as possible while still being effective, we recommend consulting with a skincare professional before using our products, if you have any sensitivities.

I have thin skin. Can I still use these products?

Dr Rajani created a video specifically addressing thin skin. Watch here:. https://www.youtube.com/watch?v=-PIDowPL8fY. If you have further questions, you can leave comments on the video by clicking the button. Dr Rajani strives to respond to as many

I am not seeing results.

Everyone sees differences in a varying time frame. Changes and improvement take longer for some due to the extent of photo damage, genetics or personal skin response. Consistent use is key, as is frequency. Are you using your product every day, twice