What’s your return policy?Updated 2 months ago

30-Day Return Window
You have 30 days from the date of delivery to return eligible items.

Devices: 

We stand behind the quality of our RajaniMD brand and want you to feel confident in your purchase. Please review our return policy below:

Defective or Malfunctioning Devices
Covered under a 12-month warranty.
We will provide a free replacement or full refund (including shipping).
No restocking or return fee applies.

Change of Mind / “Not for Me”
Unopened and Unused (within 30 days): Full refund within 30 days (no fee, except return shipping).
Opened and Used (within 30 days): Refund subject to a 10% return fee plus return shipping.

Exceptions
Device returns after 30 days will not be accepted unless covered by warranty.

Devices damaged by misuse, neglect, or improper storage are not eligible for refund.

Skincare and Supplements: For hygiene and safety reasons, we cannot accept returns of opened or used skincare products, supplements, or consumable items. Your return must be unused and in the original condition with all packaging, accessories, and seals intact in order to receive a refund. Korean Sheet Masks and our Black Garlic supplements are not eligible for return.

Promotions and Gifts: If your purchase included any free promotional gift(s), those must be returned with the product to receive a full refund. If the gift is not returned, its value will be deducted from your refund.

Items purchased during certain promotions, such as gift-with-purchase offers, may be considered final sale.