There is a strong smell of plastic/silicone to the Mask.Updated 3 months ago
We aim to provide you with the best experience and results while using our product. When you open the product packaging, you may notice a slight odor of silicone; however, please rest assured that this is temporary and completely normal.
Our light therapy mask is made from medical-grade silicone material, which has undergone rigorous biocompatibility testing and has been proven to be safe and harmless to the human body. The odor is a result of the characteristics of the silicone material.
We recommend that you separate the packaging from the mask and allow them to be aired out for a while before using the mask. This will facilitate better air circulation and help dissipate the odor.
You can also speed up the process by using a small amount of an essential oil like lavender (1 drop essential oil to 4 drops water) and wipe the inside of the mask gently. This will provide a soothing relaxing aroma
Please note that this odor does not indicate any danger or quality issues with the product; it is related to the properties of the medical grade silicone and packaging materials.